Sidd Knowledge Base
The Knowledge base is where you will find general information and troubleshooting common issues that may occur. If you are unable to find what you are looking for please don't hesitate to have your ops leader contact us on your behalf.
- Audio Issues: No Transcription or Missing Transcription Segments
- Cannot Launch Sidd: Nothing Happens When Clicking The Desktop Shortcut
- Contacting Laivly Support | Email
- Contacting Laivly Support | In-App
- Contacting Laivly Support | Web Portal
- Customer Messages Not Showing in Transcription | Mac OS
- How To Check Zendesk Tickets Belonging to the Same Organization
- Laivly Support | Logging into the Portal