Sidd Duo
1. New In-App Hamburger Menu: Instant Access
Sidd’s hamburger menu is now built directly into the app window, making it easy for all agents to access key features, open support tickets, and personalize their experience without hunting through the system tray.
2. Improved Messaging upon First Login
Sidd’s hamburger menu is now built directly into the app window, making it easy for all agents to access key features, open support tickets, and personalize their experience without hunting through the system tray.
Sidd Studio
3. Password Resets in User Management
Admins can now reset a user’s password directly from User Management. Open a user’s profile and click Reset Password to the account and email the user a new password with next steps.
4. Performance & Bug Fixes
- Category filter added to RTG templates section
- Fixed an issue where external user roles were not being added to users when invited to Studio
- Fixed an issue where dynamic user groups show edited by null on the first day of creation
- Fixed an issue where user permissions were being overwritten by the cache when adding new permissions
Sidd Version: 3.20
Studio Version: 3.17
Approximate Release Date: 09/17/2025