Sidd Agent Assist

1. Resizable Sidd Window

A new vertical expand/contract button lets agents adjust Sidd’s height to their preference and optimize screen space. The setting is saved for the user and is especially useful for longer notes or single-monitor setups.

Expand

Compress

Sidd Studio [beta]

Bug Fixes

• Fixed an issue where bulk user assignments didn’t work sometimes
• Fixed an issue where the create user group screen would appear behind the assignment screen
• Updated the styling of the Case Notes page to make it consistent with the rest of the Studio (version 3.9).