1. Connect to your assigned VPN before launching SIDD.
2. Double-Click the SIDD Platform desktop shortcut. This enables SIDD to assist you.
3. The first time you use SIDD Platform you will need to log into Shield again. Click the “Log In” button.
4. Ensure that on the SIDD login page you log into the SIDD page using your PCI/Computer Login Username and Password and that the box is checked before clicking the “Open” button.
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