If you're attempting to login and you get this error, confirm that you're using your machine login credentials. If you are and it's still showing you this error, contact your Team Lead or Local IT as they will need to unlock your account and/or reset your password.
Is there anything we could do to improve this article? Did the above steps not answer your question or resolve your SIDD issue? If so, please reach out to us via Live Chat, submit a ticket or send us an email at help@laivly.com and we will assist as soon as possible!