This issue happens when you are logging in on SIDD platform but your cookies are not enabled. To enable the cookies, do the following steps:
- Click the 3 stacked dots in the top right corner of Chrome
- Click Settings
- Under the Security and Privacy section, click Cookies and other Site data
- Click Allow all cookies
Is there anything we could do to improve this article? Did the above steps not answer your question or resolve your SIDD issue? If so, please reach out to us via Live Chat, submit a ticket or send us an email at firstname.lastname@example.org and we will assist as soon as possible!