The SIDD extension is currently only supported through the Chrome browser.
As SIDD continues to grow, other browser options may become available. At this time, please ensure you have Chrome downloaded and the SIDD extension added. If you are unable to use Chrome, please report this to leadership who will escalate this further.
If the SIDD extension is not showing you will need to talk to your IT staff to install the extension from the Chrome Store which can be found here:
SIDD Platform on Chrome Store
Is there anything we could do to improve this article? Did the above steps not answer your question or resolve your SIDD issue? If so, please reach out to us via Live Chat, submit a ticket or send us an email at help@laivly.com and we will assist as soon as possible!