If the Analyze button is not showing after launching SIDD, despite basic troubleshooting, please do the following steps:
- Quit SIDD.
-
Go to
https://auth.laivly.cloud/realms/TENANT/protocol/openid-connect/auth?response_type=code&client_id=sidd-platform-client-prod&scope=profile%20offline_access&redirect_uri=sidd://oauth/redirect
-
Change “TENANT” with the name of the client e.g. "mycompany"
https://auth.laivly.cloud/realms/mycompany/protocol/openid-connect/auth?response_type=code&client_id=sidd-platform-client-prod&scope=profile%20offline_access&redirect_uri=sidd://oauth/redirect
Note: Tenant should be in lowercase.
3. Click your companies single sign on authentication provider. that is listed No need to enter the credentials yet.
4. After clicking your provider, enter the credentials as you normally would
5. Quit SIDD.
4. Restart workstation.
5. Launch SIDD again using the SIDD platform icon from your desktop.